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These legal terms govern how 55xx operates your account, processes transactions through Raast, Bank Transfer and Debit Card, and handles your data. Access to our platform depends on local law and is available only where permitted in your region.
Our legal framework covers every interaction between you and the 55xx platform — from account creation through to transaction records and support requests. We operate on the basis that availability depends on local law; if your region restricts access, that restriction takes precedence over anything written here. Where your account is active and eligible, this policy sets out what we collect, how we use it and what choices you hold over it. Transactions processed via Raast, Bank Transfer and Debit Card are each subject to the terms of the respective payment rail as well as our own account-level terms. We do not override a payment provider's own terms; where a conflict exists, the payment provider's terms apply to the transaction itself and ours apply to your account record of that transaction. Any changes to this policy are posted to the legal section of the site; the date shown at the top of that page reflects when the current version took effect. Continuing to use your account after a policy update means you have accepted the revised terms. If you have a question before accepting, our support path is available in the contact section below.
Not every part of your experience with 55xx falls under the same policy clause. This section draws clear lines between what this policy covers directly and what sits outside it, so you know exactly where to look when a question comes up.
Your login credentials, account status and eligibility checks fall fully inside this policy. We manage these records directly and you can request a review of your account data through the support contact path at any time.
Deposits and withdrawals processed via Raast, Bank Transfer or Debit Card are covered at the account-record level. The payment rail itself — its processing rules, timing and limits — is governed by the respective provider's own terms, not by this policy.
Game content from studios such as Microgaming, Habanero, CQ9 and Bigtime Gaming is delivered under separate studio licensing arrangements. This policy does not extend to the rules, mechanics or prize structures of individual game titles.
Any external link, partner service or payment gateway that takes you away from the 55xx platform operates under that third party's own terms. We are not responsible for data handling, availability or conduct on those external services.
This policy is not passive — it gives you concrete steps you can act on right now. After logging in, your account dashboard shows the transaction history linked to your Raast, Bank Transfer and Debit Card activity; you can review those records at any time without contacting support. If any detail in your account profile is incorrect — name, contact number, wallet reference — you can submit a correction request directly through the account settings page, where the relevant fields and verification steps are clearly listed. For questions about how your data is used or retained, you can raise a formal enquiry through our support contact form; we will respond through the same channel you used to submit the request. If you believe a policy clause has been applied incorrectly to your account, the escalation path is the same support form — flag it as a policy dispute and our team will review the account record against the applicable clause.
Your full deposit and withdrawal history — including Raast, Bank Transfer and Debit Card entries — is visible in the account dashboard after login. No support request is needed to access this view.
Inaccurate profile information can be updated via account settings. The fields, verification requirements and confirmation steps are shown on that page; follow the instructions listed there to submit a correction.
Submit a data question through our support contact form. State clearly that it is a data or policy enquiry so it reaches the right team. We respond through the channel you used to contact us.
If a policy clause has been applied to your account in a way you believe is incorrect, use the same support form and mark it as a policy dispute. Our team will review the account record and the clause in question.
For any question about this policy, your account rights or a specific transaction record, the paths below connect you to the right team. Use the channel that suits the urgency and nature of your question.
The account-level contact form is the primary path for policy questions, data enquiries and dispute submissions. Access it after logging in via the Help section of your account dashboard.
For time-sensitive account questions, live chat is available through the support widget on the site. It is suited to account access issues and transaction queries rather than formal policy disputes.
Formal written enquiries — including data requests and policy escalations — can be submitted by email. The address is listed in the contact section of your account dashboard after login.
Our approach to your data is straightforward: we collect what is needed to run your account, process your transactions and respond to your support requests — nothing beyond that. Here are the four areas that matter most.
We collect account registration details, transaction records linked to Raast, Bank Transfer and Debit Card, and support correspondence. This data is used to operate your account and meet any obligations under applicable law in eligible regions.
Cookies are used to keep your session active, remember your account preferences and measure how pages perform. You can adjust cookie permissions through your browser settings at any time; some account features require session cookies to function.
Account access is protected by the login credentials you set during registration. If you suspect unauthorised access to your account, use the password reset path on the login page immediately and then contact support to flag the issue.
We retain account and transaction records for the period required under applicable law in the regions where access is permitted. To request a review of your retention status or ask about deletion, submit a data enquiry through the support contact form.
These are the questions we receive most often about our legal policy, your account rights and how data is handled. Each answer points you to the exact step or page you need.
Access to the platform and the coverage of this policy depend on whether your region permits it under local law. If access is available where you are, this policy governs your account in full — including transaction records for Raast, Bank Transfer and Debit Card.
Log in and open your account dashboard; your transaction history and profile details are visible there. For a broader data request — including records not shown in the dashboard — submit a data enquiry through the support contact form in the Help section.
Yes. Go to account settings after logging in; the fields available for correction and the verification steps required are listed on that page. Follow the instructions shown there to submit the change. Support is available if the process is unclear.
Transaction records linked to your account — including Raast, Bank Transfer and Debit Card entries — are retained for the period required under applicable law in eligible regions. Submit a data enquiry through the support form to ask about your specific retention status.
Any update is posted to the legal section of the site, with the effective date shown at the top of the page. Continuing to use your account after an update means you have accepted the revised terms. Check the legal section periodically to stay current.
Use the support contact form, accessible through the Help section of your account dashboard after login. Mark your submission as a policy dispute and describe the clause and account action in question. Our team will review the record and respond through the same channel.